Job Summary
A health care company is searching for a person to fill their position for a Telecommute Member Advocate.
Must be able to:
- Utilize the company's proprietary database to help connect members to our associated physicians
- Obtain a comprehensive health history by leading members through a systematic and dynamic intake assessment
- Work with a designated clinical team to ensure adequate phone coverage for live triage/warm transfers
Skills and Requirements Include:
- Strong clinical knowledge base
- Strong organizational skills and the ability to multitask with ease
- Excellent written and verbal communication skills
- 5 years recent experience in the acute care setting
- Proficiency using technology and software including Microsoft Word, Excel, Outlook
