Telecommute Member Advocate

Job ID: Available for Members

Location: Massachusetts

Compensation: To Be Discussed

Posted: Friday, December 07, 2018

This job expires in 26 days

Job Category: Customer Service, Healthcare

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A health care company is searching for a person to fill their position for a Telecommute Member Advocate.

Must be able to:

  • Utilize the company's proprietary database to help connect members to our associated physicians
  • Obtain a comprehensive health history by leading members through a systematic and dynamic intake assessment
  • Work with a designated clinical team to ensure adequate phone coverage for live triage/warm transfers

Skills and Requirements Include:

  • Strong clinical knowledge base
  • Strong organizational skills and the ability to multitask with ease
  • Excellent written and verbal communication skills
  • 5 years recent experience in the acute care setting
  • Proficiency using technology and software including Microsoft Word, Excel, Outlook