Job Summary
A therapeutic services company is filling a position for a Telecommute Mid Level Customer Support Representative in Austin.
Must be able to:
- Accurately record interactions, details of inquiry, comments or complaints as well as the customer-focused support you provided
- Respond to customer requests by exercising prompt, clear and fair communication
Must meet the following requirements for consideration:
- 3 years proven track record of Customer Service experience
- Excellent English skills in reading, writing and speaking
- Ability and drive to really listen to customers with curiosity, attentiveness and compassion
- Goal oriented, striving to surpass industry standards