Telecommute OnBase Support Analyst

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 03, 2020

This job expires in 22 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology services company has a current position open for a Telecommute OnBase Support Analyst.

Core Responsibilities Include:

  • Acting as an internal escalation point
  • Providing primary customer service and technical support
  • Reviewing and researching product updates

Applicants must meet the following qualifications:

  • Bachelor’s Degree in Management Information Systems or Information Technology and
  • 4 years Information Technology experience or equivalent working experience
  • 2+ years experience in providing Level 2 (Second Tier or higher) technical support
  • 2+ years experience working with OnBase and/or Kofax Capture is required
  • Experience with networking and 2+ years working within LAN and WAN environments is required