Telecommute Operations and Platform Support Engineer in New York City

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Tue, Dec 01, 2020

This job expires in 30 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A home health testing products provider has a current position open for a Telecommute Operations and Platform Support Engineer in New York City.

Core Responsibilities Include:

  • Providing system and/or data support, monitoring, and process improvement for a Cloud based healthcare platform
  • Facilitating detailed investigations of service disruptions and metrics
  • Maintaining positive communication in a timely manner with customers and team members

Position Requirements Include:

  • BS in Computer Science or equivalent industry experience
  • 3+ years’ experience in technical operations with a curiosity and desire to learn new technologies
  • Proven detailed experience in supporting large-scale enterprise customers
  • Highly technical, analytical, operations focused, with high attention to detail
  • Passion for best quality practice and continuous professional development