Job Summary
A home health testing products provider has a current position open for a Telecommute Operations and Platform Support Engineer in New York City.
Core Responsibilities Include:
- Providing system and/or data support, monitoring, and process improvement for a Cloud based healthcare platform
- Facilitating detailed investigations of service disruptions and metrics
- Maintaining positive communication in a timely manner with customers and team members
Position Requirements Include:
- BS in Computer Science or equivalent industry experience
- 3+ years’ experience in technical operations with a curiosity and desire to learn new technologies
- Proven detailed experience in supporting large-scale enterprise customers
- Highly technical, analytical, operations focused, with high attention to detail
- Passion for best quality practice and continuous professional development
