Job Summary
A data analytics company is seeking a Telecommute Operations Specialist.
Core Responsibilities Include:
- Developing deep understanding of existing operations workflow & track workflow to meet delivery & quality SLAs requirements
- Working with the engineering team to develop scripts to automate routine tasks
- Resolving escalated customer service issues by working closely with the Ops Team Leads
Skills and Requirements Include:
- Bachelor’s degree or higher from an accredited university
- Experience with Python and SQL
- Experience working in a fast-paced, data-driven environment