Job Summary
A software developer is filling a position for a Telecommute Partner Support Engineer.
Candidates will be responsible for the following:
- Developing an in-depth working knowledge of company products
- Recommending or performing actions to resolve reported incidents and problems
- Reproducing reported incidents and problems in lab environment
Position Requirements Include:
- 2-4 years’ experience in a product support or an analogous role, phone-in environment
- 3-5 years’ experience with the following core Microsoft technologies is essential
- Microsoft Windows server and desktop operating systems experience
- Microsoft Active Directory & LDAP directories and schemas experience
- Knowledge of web browsers, web-based technologies and applications
- Microsoft Powershell and other related scripting languages experience
