Job Summary
A customer engagement service provider has an open position for a Telecommute Patient Care Specialist.
Core Responsibilities Include:
- Providing a concierge level of service in all transactions
- Ensuring compliance with all internal and external policies and regulations
- Effectively and efficiently responding to consumers, doctors and employees requesting general information
Skills and Requirements Include:
- Participating in training, and meetings as assigned
- Associates or Bachelor degree in any field of study
- 3 years of Customer Service Experience
- One to two years of experience in a healthcare-related field (e.g., medical office, EMT, medical certifications, or hospital)
- Computer Intermediate PC, MS Windows, internet, and keyboarding skills (40 WPM, 90% accuracy, and mouse skills)
- Ability to adapt and excel in a fast-paced work environment
