Job Summary

A consulting company is seeking a Remote Patient Experience Improvement Services Advisor.

Candidates will be responsible for the following:

• Achieving targeted improvements in patient experience and customer service
• Establishing rapport and credibility and maintains relationships with key contacts
• Assisting client in identifying the cause of low performance

Position Requirements Include:

• Conducts virtual and in-person workshops and education sessions (35% of the time)
• 5 - 8 years of healthcare experience
• Ability to demonstrate value to various key account contacts
• Proven excellence in the support and service to complex customers
• Superior problem-solving ability
• Strong analytical and critical thinking ability