Job Summary
A staffing company is searching for a person to fill their position for a Telecommute Pega Systems Support Specialist in Charlotte.
Core Responsibilities of this position include:
- Performing remote troubleshooting
- Determining the best solution
Skills and Requirements Include:
- Strong technical background
- Experience with Pega version 6 or 7
- Experience supporting enterprise applications and systems with unix, java, oracle, weblogic, pega
- Good communication skills, with the ability to respond to stakeholders appropriately and timely
- Experience with ticketing, on call support, triage, monitoring and control implementation, and collaboration with development and business teams to contribute to all project plans from a scalibility and sustainability perspective of maintaining the database to a stable state within the new model