Telecommute Plant Based Product Senior Consumer Care Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 16, 2020

This job expires in 23 days

Job Category: Program Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A manufacturer of plant-based meat substitutes is searching for a person to fill their position for a Telecommute Plant Based Product Senior Consumer Care Manager.

Core Responsibilities Include:

  • Scaling Consumer Care operations
  • Championing an outstanding end-consumer experience
  • Directing cross-team response teams to support compliance

Must meet the following requirements for consideration:

  • Occasional visits to manufacturing sites
  • 7+ years of experience managing a distributed and/or global support team
  • Demonstrated success in support operations, vendor management, and business planning
  • Intuitive and technical understanding of platforms
  • Strong PC skills including MS Office, Google Suite
  • Zendesk or comparable helpdesk experience is a must