Job Summary
A healthcare company is filling a position for a Telecommute Premier Segment Customer Success Manager.
Must be able to:
- Mitigate attrition risks by identifying product gaps
- Partner with internal stakeholders to tailor a long-term success plan
- Ensure customer satisfaction and retention
Qualifications for this position include:
- Conduct quarterly on-site performance reviews
- Ability to work independently and as a member of an extended, cross-functional team
- Bachelor's degree required
- 5-7 years of professional experience and at least 2+ years of working knowledge in healthcare revenue cycle
- Executive-level communication and interpersonal skills