Telecommute Principal Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 04, 2018

Job Category: Information Technology, Project Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company needs applicants for an opening for a Telecommute Principal Customer Success Manager.

Core Responsibilities of this position include:

  • Developing and proactively managing strong relationships with internal personnel in all functional areas
  • Taking ownership and proactively driving resolution to technical problems or product issues
  • Providing accurate and timely reporting to meet both internal and customer requirements

Qualifications Include:

  • Some travel may be required to assigned customer locations
  • At least 3 years’ experience within the information technology industry
  • Expertise in service delivery or account management in a post and presales environment
  • Proven experience in developing relationships at senior levels within large organizations
  • Demonstrated program/project management ability to drive business outcomes
  • Must have strong formal presentation and effective communication skills