Job Summary

A software company needs applicants for an opening for a Telecommute Principal Customer Success Manager.

Core Responsibilities of this position include:

• Developing and proactively managing strong relationships with internal personnel in all functional areas
• Taking ownership and proactively driving resolution to technical problems or product issues
• Providing accurate and timely reporting to meet both internal and customer requirements

Qualifications Include:

• Some travel may be required to assigned customer locations
• At least 3 years’ experience within the information technology industry
• Expertise in service delivery or account management in a post and presales environment
• Proven experience in developing relationships at senior levels within large organizations
• Demonstrated program/project management ability to drive business outcomes
• Must have strong formal presentation and effective communication skills