Telecommute Product Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 11, 2019

This job expires in 21 days

Job Category: Consulting, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A podcast analytics and hosting provider is in need of a Telecommute Product Support Specialist.

Must be able to:

  • Take ownership of routine problems with intuitive problem-solving skills
  • Assist with answering all incoming inquiries in 60 minutes or less
  • Regularly interact with company customers

Applicants must meet the following qualifications:

  • An experimental mindset, driven to learn new things
  • A great explainer and wordsmither
  • Have a sense of urgency to complete work efficiently and accurately
  • General knowledge about podcasts, and a willingness to become an expert our customers can rely on
  • Tech savvy and comfortable with web apps