Job Summary
A software development company is filling a position for a Telecommute Production Readiness Manager.
Candidates will be responsible for the following:
- Managing the Support Production Readiness team
- Ensuring customer satisfaction through outstanding customer service
- Developing employee training requirements and plans
Skills and Requirements Include:
- 5+ years managing a technical department in a software company,
- 8+ years of experience in a customer services role
- BS or MS degree in Business, Computer Science, or equivalent experience