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Telecommute Production Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, May 27, 2021
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

The world’s leading Internet television network is seeking a Telecommute Production Support Specialist.

Candidates will be responsible for the following:

  • Providing user facing Tier 1 remote technical troubleshooting for our Studio Technology
  • Contributing to our working environment & culture, where expressing your thoughts & haring your feedback is a part of your every day
  • Contributing to a growing, diverse and inclusive culture by encouraging an open minded and supportive environment

Applicants must meet the following qualifications:

  • Strong background and at least 3+ years of experience in a technical troubleshooting, research, documentation and/or support engineer role
  • Experience supporting micro services, Enterprise Level Google Suite and Admin, Cloud, SaaS, and/or SSO based software
  • Have a comprehension of codecs and data transfer protocols with knowledge of digital file specs and size formats
  • You have experience working with software support tools such as Zendesk, JIRA, and Confluence or similar products
  • You have knowledge or experience supporting users of software such as Aspera, Nuke, Shotgun, Flix, Maya, etc

COMPLETE JOB DESCRIPTION

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