Job Summary
A software- and services-led enterprise provider is in need of a Telecommute PS Technical Consultant II.
Individual must be able to fulfill the following responsibilities:
- Maintain the documentation for processes, procedures and technical instructions
- Train other agents
- Understand the end to end processes that underpin quality customer service
Qualifications for this position include:
- Fluently in speaking and writing of English language
- Technical degree in Computer science or higher level of IT knowledge with related experience
- Self-driven person, eager to learn and develop technical skills
- Responsible with good organizational skills
- Highly motivated with team spirit
