Job Summary
A financial services company has a current position open for a Telecommute Quality Business Analyst in Manitowoc.
Core Responsibilities Include:
- Fostering relationships with external vendors
- Partnering with speech analytic tool vendors
- Educating members of leadership how to leverage speech analytics tools
Must meet the following requirements for consideration:
- High School Diploma / GED
- Proficient in Microsoft Office
- 2+ years of experience in a contact center environment
- 2+ years of experience participating in collaborative projects