Job Summary

An insurance company is in need of a Telecommute Quality Control Specialist.

Core Responsibilities Include:

• Making timely decisions when a quick response is required
• Capturing/Identifying all detected opportunity conditions into the QC System of Record
• Inspecting transactions performed by associates or automated systems to identify inaccurate updates

Qualifications Include:

• Required to attend a 2 week to 90 day training in our service center, and required to attend meetings in our service center as required
• Familiarity with servicing systems, computer systems, company products and services
• 1 year of insurance related experience or similar quality control activity outside the organization
• 2 years of customer service experience (phone support, in-person, etc.)
• Knowledge in relevant area of Quality Control
• High School Diploma