Job Summary
A developer of sales software for real estate companies has an open position for a Telecommute Real Estate Software Sales Customer Support Expert.
Must be able to:
- Answer incoming phone calls from customers via Zendesk
- Answer support tickets via Zendesk to help customers solve problems
- Monitor accounts to ensure that our customers are thrilled
Qualifications for this position include:
- Experience in a customer-facing role (Support, Success, Account Management, or Sales)
- Ability to have a growth mindset and see feedback as an opportunity to improve
- Superb written and verbal skills
- Tech savvy and efficient with SaaS applications
- Ability to meet performance expectations
- Self motivated and proactive mindset
