Telecommute RealContact SMS Client Concierge

Job ID: Available for Members

Location: Alabama, Arizona, Florida, Georgia, Kentucky, Nevada, North Carolina, South Carolina, Texas, Wisconsin

Compensation: Hourly

Staff Reviewed: Fri, Jun 19, 2020

Job Category: Customer Service, Sales

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A product support platform has an open position for a Telecommute RealContact SMS Client Concierge.

Individual must be able to fulfill the following responsibilities:

  • Act as the first point of contact for all leads through texting according to predefined processes
  • Learn and utilize scripts that help determine key information
  • Identify the leads readiness and take appropriate action

Skills and Requirements Include:

  • Exceptional written and verbal communication skills
  • Experience in a customer facing role
  • Experience in a collaborative environment
  • The ability to form client relationships quickly
  • Excellent time management skills and the ability to multitask effectively
  • Strong attention to detail and the ability to follow processes 100% of the time