Job is Expired
Location: Alabama, Arizona, Florida, Georgia, Kentucky, Nevada, North Carolina, South Carolina, Texas, Wisconsin
Compensation: Hourly
Staff Reviewed: Fri, Jun 19, 2020
Job Summary
A product support platform has an open position for a Telecommute RealContact SMS Client Concierge.
Individual must be able to fulfill the following responsibilities:
- Act as the first point of contact for all leads through texting according to predefined processes
- Learn and utilize scripts that help determine key information
- Identify the leads readiness and take appropriate action
Skills and Requirements Include:
- Exceptional written and verbal communication skills
- Experience in a customer facing role
- Experience in a collaborative environment
- The ability to form client relationships quickly
- Excellent time management skills and the ability to multitask effectively
- Strong attention to detail and the ability to follow processes 100% of the time
