Telecommute Reimbursement Customer Success Specialist

Job Summary

A healthcare technology provider is searching for a person to fill their position for a Telecommute Reimbursement Customer Success Specialist.

Individual must be able to fulfill the following responsibilities:

• Use proactive problem-solving skills to create and offer solutions to customers
• Work cross-functionally across Customer Success, Reimbursement, and Sales to meet/exceed goals
• Understand and strive to meet or exceed call metrics while providing excellent consistent customer service

Must meet the following requirements for consideration:

• Bachelor’s Degree or Associate's Degree OR
• 2+ years healthcare revenue cycle / billing operations
• Experience with Microsoft Office (e.g. Excel, Word) and Google Suite (e.g. Sheets, Docs)
• Familiar with laboratory billing, EDI enrollment, payer portals, Quadax a plus
• Experience working with virtual teams a plus