Job Summary

A research and marketing company is in need of a Telecommute Research and Marketing Client Success Strategy Manager.

Must be able to:

• Develop and manage client portfolios from onboarding to renewal
• Take an aggressive and growth-minded approach to serving our customers
• Promote the value of the product and upsell services and products

Required Skills:

• 3-5 years working in software Customer Success with a track record of driving customer results
• Experience with campaigns, advocacy groups, and survey research
• Experience managing client projects
• Excellent verbal and written communication skills
• Strong time management and organization skills
• Ability to have a proactive mindset, anticipating what will be needed rather than requiring direction