Job Summary
A travel services company has an open position for a Telecommute Reservations Support Agent in Southern California.
Core Responsibilities of this position include:
- Utilizing professional sales techniques to promote the sale of cruises and cruise tours
- Promptly researching and responding to customer questions and concerns
- Monitoring bookings to ensure accurate completion of transactions
Applicants must meet the following qualifications:
- Ability to attend the first week of training onsite in Santa Clarita
- Minimum of one year experience in positions in the area of customer service or sales
- Must have excellent interpersonal and communication skills
- Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines
- Proficiency in the use of computer business applications with working knowledge of computerized reservations systems
