Job Summary

A content solutions provider has an open position for a Telecommute Resident Technician.

Core Responsibilities Include:

• Scheduling video conferences
• Tracking and resolving incidents
• Providing onsite technical support for video conferencing issues

Skills and Requirements Include:

• Provide customer onsite and phone based support
• 3 to 5 years of Video Conferencing background
• 3 to 5 years of working experience with customer services in direct customer facing role
• 3+ years of hands-on experience with Telepresence and network infrastructure technology
• Bachelor's Degree or equivalent years of relevant experience