Telecommute Retail and Distribution Customer Success Manager

Job Summary

A business services company has a current position open for a Telecommute Retail and Distribution Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

• Identify risks to the customer in achieving their stated business goals and develop a risk mitigation plan
• Perform benchmarking as appropriate
• Schedule weekly meetings with customers to understand current issues

Qualifications Include:

• Typically twice a year this is done onsite at the customer's location
• Bachelor's Degree or equivalent experience
• Excellent written/verbal communication and presentation skills
• Excellent analytical, time management and organizational skills to manage multiple tasks simultaneously
• Ability to respond quickly to changing demands and market conditions
• Commitment to teamwork and ability to operate in a matrix management environment