Job Summary
A shopping channel and eCommerce website provider has a current position open for a Telecommute Retail Customer Service Specialist in Chester.
Core Responsibilities of this position include:
- Fielding inbound calls from our customers
- Applying active listening skills, interject and paraphrase appropriately
- Utilizing tone/enthusiasm to provide energy into the customer interaction
Qualifications for this position include:
- Able to be onsite for training, team meetings, events or work during periods of prolonged outages
- Previous experience in order service and/or customer service
- Strong PC skills to include: Internet, Microsoft Windows, and Outlook
- Strong communication skills and a desire to build customer loyalty
- Have a computer compatible with company specifications
- Have Microsoft Operating System
