Telecommute RIS Service Delivery Lead in Newington

Location: Connecticut

Compensation: To Be Discussed

Staff Reviewed: Fri, Jan 08, 2021

This job expires in: 19 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A technology company is searching for a person to fill their position for a Telecommute RIS Service Delivery Lead in Newington.

Core Responsibilities of this position include:

  • Partnering with other departments to improve internal processes
  • Helping to resolve escalations of service delivery
  • Managing information technology demand and service delivery for customers

Qualifications for this position include:

  • Minimum 10+ years of overall IT experience
  • Minimum 5+ years in a client-facing role supporting IT
  • Proven experience managing requirements using Agile Methodology
  • Proven experience creating requirements documents and business cases
  • Proven experience setting expectations with business partners and building effective relationships

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