Job Summary
A technology company is searching for a person to fill their position for a Telecommute RIS Service Delivery Lead in Newington.
Core Responsibilities of this position include:
- Partnering with other departments to improve internal processes
- Helping to resolve escalations of service delivery
- Managing information technology demand and service delivery for customers
Qualifications for this position include:
- Minimum 10+ years of overall IT experience
- Minimum 5+ years in a client-facing role supporting IT
- Proven experience managing requirements using Agile Methodology
- Proven experience creating requirements documents and business cases
- Proven experience setting expectations with business partners and building effective relationships
