Telecommute Roadside Assistance Coordinator in Reading

Job Summary

a transportation and logistics company has an open position for a Telecommute Roadside Assistance Coordinator in Reading.

Core Responsibilities of this position include:

• Receiving in-bound calls from Penske customers
• Entering data from these customers into Penske’s AS400 database
• Acting as liaison between the servicing location and the customer

Required Skills:

• 2 years of prior customer service experience required
• 1 year of hands on vehicle repair experience or 3 years of contact center professional experience required
• High school diploma or equivalent required
• Technical School Degree or Associate’s Degree preferred; Bachelor’s Degree preferred
• ASE certification preferred