Telecommute SaaS Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, May 16, 2020

This job expires in 14 days

Job Category: Project Management

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An IT company is in need of a Telecommute SaaS Customer Success Manager.

Core Responsibilities of this position include:

  • Acting as the project manager for the successful onboarding of accounts
  • Having conversations with customers to unearth reasons
  • Transiting calls with key stakeholders to outline the general onboarding plan and timetable

Skills and Requirements Include:

  • Company retreats twice a year
  • Experience communicating with software developers in a technical capacity
  • Have a background in SaaS
  • Have worked in a company doing customer success or another customer-facing role