Telecommute SaaS Customer Success Vice President

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 16, 2020

Job Category: Customer Service, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A delivery order platform for the restaurant industry has an open position for a Telecommute SaaS Customer Success Vice President.

Core Responsibilities of this position include:

  • Leading the entire Customer Success Management team
  • Working cross-functionally with other teams and departments
  • Inspiring Customer Success across the company

Required Skills:

  • Multiple years of leading, growing, and scaling top performing teams in Customer Success
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Strong empathy for customers AND passion for revenue and growth
  • Demonstrated desire for continuous learning and improvement
  • Enthusiastic and creative leader with the ability to inspire others
  • Legally able to work in the U.S.