Job Summary
An information technology services company is seeking a Telecommute SaaS Paid Customer Champion.
Candidates will be responsible for the following:
- Helping customers via email or chat to ensure they have the best experience possible
- Maintaining productivity standards for a Customer Champion
- Writing documentation to help users help themselves
Skills and Requirements Include:
- 1-2 years experience in customer support
- Empathetic to users and can easily put yourself in their shoes
- Love solving problems
- Love to set your own course