Job Summary
A health service provider is seeking a Telecommute Scheduling Coordinator.
Must be able to:
- Manage all incoming communications from patients via email and phone
- Provide best practice scheduling for patients and providers
- Triage incoming scheduling calls and other requests
Skills and Requirements Include:
- Ability to handle complaints and negative situations while maintaining a positive attitude
- Pleasant and patient demeanor
- High school diploma or GED required
- Excellent verbal and written communication skills
- Knowledge of customer service best practices
- Ability to manage tasks/projects with aggressive deadlines/time-sensitivity