Job Summary
A mobile company is seeking a Telecommute Omni Channel Insights Senior Consumer Manager.
Individual must be able to fulfill the following responsibilities:
- Consult and lead internal stakeholders on learning and research objectives
- Evaluate and measure experience and satisfaction
- Create, curate and synthesize customer insights
Position Requirements Include:
- 3+ years of digital insights experience on either the vendor or client side
- Excellent storytelling skills to deliver compelling consumer experience narratives
- Experience leading ongoing CX studies
- Thorough knowledge of marketing research methods and best practices
- Expertise in leading insights projects independently, from needs assessment through final reporting
- Experience partnering with internal stakeholders and outside vendors/OEM partners
