Telecommute Senior Consumer Insights Manager

A mobile company is seeking a Telecommute Omni Channel Insights Senior Consumer Manager.

Individual must be able to fulfill the following responsibilities:

• Consult and lead internal stakeholders on learning and research objectives
• Evaluate and measure experience and satisfaction
• Create, curate and synthesize customer insights

Position Requirements Include:

• 3+ years of digital insights experience on either the vendor or client side
• Excellent storytelling skills to deliver compelling consumer experience narratives
• Experience leading ongoing CX studies
• Thorough knowledge of marketing research methods and best practices
• Expertise in leading insights projects independently, from needs assessment through final reporting
• Experience partnering with internal stakeholders and outside vendors/OEM partners