Job Summary
An education provider is filling a position for a Telecommute Senior Customer Education Manager.
Candidates will be responsible for the following:
- Work with direct reports to establish performance goals and objectives
- Manage the delivery of onsite, remote, and group training events via traditional classroom and technology-assisted platforms
- Provide coaching and mentoring to direct reports and contract staff to improve training delivery, leveraging customer feedback and direct observation
Applicants must meet the following qualifications:
- Travel required, up to 30%
- Bachelor's Degree in Education, Information Science, Computer Science, or Business
- 5+ years of experience in a fast-paced training environment, with expertise that includes technical software and education subject matter
- Minimum of 2 years of management experience, with proven ability to lead a team to achieve superior results
- Proven teaching, training or instructional expertise
- Exceptional communication and presentation skills, projecting a positive and professional image to internal and external parties
