Telecommute Senior Customer Experience Management Product Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 19, 2020

This job expires in 22 days

Job Category: Product Management

Remote Level: 100% Remote

Employer Type: Employer

Education Level: Bachelors

Job Summary

A cloud software development company is seeking a Telecommute Senior Customer Experience Management Product Manager.

Candidates will be responsible for the following:

  • Manage Integration Product Managers
  • Execute on the vision and design of our Integrations products that make up our next-generation SaaS contact center platform
  • Collaborate with the engineering team to develop technical requirements and to define, build and maintain products

Applicants must meet the following qualifications:

  • 6+ years in a leadership role and experience owning the entire product lifecycle
  • Strong technical background while working for a company with a world-class enterprise SaaS solution that has scaled successfully through rapid growth
  • Experience working on one or more of these platforms: Medallia, Inmoment, Qualtrics, Verint or others
  • Excellent people management skills; experience hiring, onboarding and training a remote team is preferred
  • Experience in an environment with frequent releases is preferred
  • Experience with agile release processes such as scrum