Job Summary

A banking company needs applicants for an opening for a Telecommute Senior Customer Service Representative in Ocala.

Candidates will be responsible for the following:

• Utilizing a variety of systems and tools to efficiently service the needs of the customer
• Fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns

Required Skills:

• Mandatory that you attend the scheduled 6 weeks of training
• High speed broadband internet service provider is required in the home office space
• At least a High School Diploma, GED, equivalent certification, or military experience
• At least 2 years customer service experience OR at least 6 months work at home/virtual working experience