Telecommute Senior Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, February 28, 2018

Job Category: Account Management, Project Management

Telecommute Level: Majority

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A healthcare solutions company needs applicants for an opening for a Telecommute Senior Customer Success Manager.

Core Responsibilities Include:

  • Ensuring the complete post-sale success and satisfaction of assigned customers
  • Networking and building trusting relationships with client operational leadership
  • Coaching customers to ensure they are utilizing all available resources

Required Skills:

  • Travel to conduct quarterly on-site performance reviews
  • Bachelor’s Degree
  • 7-10 Years of Professional Experience
  • At least 2 – 4 Years of Working Knowledge of Revenue Cycle, Commercial Insurance / Managed Care, and/or exposure to EMR in a Sales, Services or Implementation Capacity, and/or
  • At least 2 – 4 Years of Specific Experience in Account Management or a Customer Service Capacity
  • A demonstrated history of accomplishment in a Leadership Capacity or Successful Change Management