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Telecommute Senior Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 13, 2020
Job Category: Information Technology, Program Management
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A website management platform is seeking a Telecommute Senior Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Ensuring an exceptional experience for our customers and partners
  • Building a program vision and providing value throughout the customer partnership
  • Working cross-functionally with Marketing, Sales, Product, and Engineering

Must meet the following requirements for consideration:

  • BA/BS degree or equivalent
  • 3 years experience in a role directly supporting customers as a CSM, digital consultant, or technical support engineer
  • Working knowledge of Git and the command line
  • Development experience with Wordpress and Drupal is a must
  • Salesforce or similar CRM systems proficiency
  • Proven track record in managing clients, client retention, and growth

COMPLETE JOB DESCRIPTION

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