Job Summary
A technology company has a current position open for a Telecommute Senior Customer Success Manager.
Must be able to:
- Onboard, consult with, and advise some of our largest and most strategically complex SaaS Customers
- Identify strategic (commercial) growth opportunities with your customer portfolio based on data
- Manage time-sensitive, cross-functional initiatives and projects
Skills and Requirements Include:
- You have a proven, demonstrable experience in customer success/account management/services
- You have intermediate level excel and data analysis skills
- You have experience leading integration and onboarding projects with large mid-market companies
- You have a proven track record of meeting or exceeding performance targets
- Experience working alongside internal technical stakeholders e.g solution architects
- Experience in onboarding and implementing new customers
