Telecommute Senior Customer Success Manager

Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Nov 11, 2022
This job expires in: 7 days

Job Summary

A software developer is searching for a person to fill their position for a Telecommute Senior Customer Success Manager.

Core Responsibilities of this position include:

  • Building deep executive connections as the primary contact
  • Proactively engaging customers and articulate the company's value both technically and from a business standpoint
  • Influencing the foundation of what is being built for CS in partnering with key accounts

Must meet the following requirements for consideration:

  • Senior-level experience in B2B SaaS customer success, account management, or sales roles
  • Strong executive presence – mastery at building relationships with customer execs and senior-level stakeholders
  • Proven track record of hitting or exceeding net dollar retention (NDR) targets for complex customer accounts
  • Customer-focused while being results-driven

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