Job Summary
A global company providing healthcare, life insurance, accident insurance, and Medicaid and Medicare services is filling a position for a Telecommute Senior Insurance Claim Care Advocate Operations Analyst.
Core Responsibilities Include:
- Monitoring and adhering to highly regulated turnaround and processing requirements
- Promoting customer satisfaction
- Assisting with performing quality reviews on advocates closed cases
Required Skills:
- At least 4 years of Healthcare insurance business experience
- Excellent oral and written communication skills
- Ability research complex issues and make improvement recommendations
- Ability to understand a variety of Plan benefits and working in multiple systems
- Strong computer skills
- Ability to assist with performing quality reviews on advocates closed cases