Telecommute Senior Insurance Claim Care Advocate Operations Analyst

Job Summary

A global company providing healthcare, life insurance, accident insurance, and Medicaid and Medicare services is filling a position for a Telecommute Senior Insurance Claim Care Advocate Operations Analyst.

Core Responsibilities Include:

• Monitoring and adhering to highly regulated turnaround and processing requirements
• Promoting customer satisfaction
• Assisting with performing quality reviews on advocates closed cases

Required Skills:

• At least 4 years of Healthcare insurance business experience
• Excellent oral and written communication skills
• Ability research complex issues and make improvement recommendations
• Ability to understand a variety of Plan benefits and working in multiple systems
• Strong computer skills
• Ability to assist with performing quality reviews on advocates closed cases