Job Summary

An information technology company is filling a position for a Telecommute Senior IT Customer Success Manager.

Must be able to:

• Build long-term relationships with top strategic accounts
• Solve complex user needs
• Shepherd customers through implementation and launch

Qualifications Include:

• Proven experience in a customer-facing role managing high-revenue accounts
• Experience working with technical teams to identify and resolve problems
• Excellent email, phone interpersonal and presentation skills
• Exceptional project management experience;