Job Summary
A software development company is seeking a Telecommute Senior IT Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Read the importance of current requests and prioritize accordingly
- Educate and evangelize best practices
- Escalate and redirect issues to the appropriate departments as needed
Skills and Requirements Include:
- Previous quantifiable experience in technical support, specifically Service Desk workflows
- A deep desire to grow and contribute to the success of others
- Cross-functional communication skills, both written and verbal
