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Telecommute Senior Network Consultant

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 14, 2022
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A computer software company specializing in call center solutions is filling a position for a Telecommute Senior Network Consultant.

Core Responsibilities of this position include:

  • Assisting customers by providing technical expertise on complex infrastructure issues they may have with company Cloud products
  • Assisting with investigating customer networks, firewalls, MPLS, VPN, and other equipment or implementations of company's Cloud offering
  • Joining meetings with customer engineering resources and/or their third-party vendors to troubleshoot design or break/fix issues in real time

Applicants must meet the following qualifications:

  • 5+ years working with Enterprise IP Networks supporting VOIP solutions over IP Networks
  • Proven excellent problem solving, debugging/troubleshooting skills
  • Demonstrated understanding of hosted PBX, premises IP telephony platforms/software, and Cloud solutions
  • Proven understanding of SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality, media gateways, and SBC devices
  • Demonstrated strong understanding of VOIP related protocols such as SIP, RTP, different codecs etc. as well as WebRTC
  • Proven knowledge of IP networks Including Switching, Routing, QoS, TCP/IP Fundamentals and troubleshooting voice and IP networks across wide area networks

COMPLETE JOB DESCRIPTION

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