Job Summary

A CRM software company needs applicants for an opening for a Telecommute Senior Regional Success Architect.

Individual must be able to fulfill the following responsibilities:

• Help clients consistently meet/exceed goals and metrics
• Provide prescriptive recommendations for improving system performance
• Guide customers on implementing performant processes

Required Skills:

• BA/BS Degree (or equivalent)
• Extensive experience in one or more of the following: consulting, technical support, account management or project management
• Consultative and customer focused approach and engagement style
• Experience dealing with large scale, technologically complex accounts
• Ability to navigate, escalate, and lead efforts on complex customer requests
• Other requirements as outlined in the job description