Job Summary
A research and consulting organization is filling a position for a Telecommute Senior Research and Consulting Collections Specialist.
Must be able to:
- Work with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails, and mail
- Research client queries and provide appropriate responses in a timely manner
- Maintain accurate individual measurement and performance statistics
Position Requirements Include:
- 1+ years of overall collections experience
- Ability to maintain accurate individual measurement and performance statistics
- Ability to interact with both internal and external colleagues/customers
- Ability to align with client accounts
- Ability to provide appropriate support/copy documentation