Telecommute Senior Support Account Manager

Job ID: Available for Members

Location: Tennessee

Compensation: To Be Discussed

Staff Reviewed: Mon, Aug 19, 2019

This job expires in 2 days

Job Category: Account Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A business services and development company has a current position open for a Telecommute Senior Support Account Manager.

Candidates will be responsible for the following:

  • Delivering world-class customer satisfaction
  • Acting as a central point of contact for support related requests
  • Conducting service reviews

Applicants must meet the following qualifications:

  • Project and large account management experience
  • Fundamental understanding of ITSM in large organizations
  • Experience dealing with technical end-users in support roles
  • Demonstrate analysis and problem solving expertise
  • Excellent written and oral communication skills