Job Summary
A security infrastructure is filling a position for a Telecommute Senior Technical Account Manager.
Candidates will be responsible for the following:
- Managing customer success by owning the end-to-end post sales customer lifecycle
- Providing technical leadership for customer onboarding projects at large Financial Services
- Conducting QBRs for enterprise customers
Position Requirements Include:
- Travel is required initially during on-boarding phase of customer lifecycle
- B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience.
- 10+ years of Technical Account Management, Customer Support, Sales Engineering or equivalent experience
- Ability to provide expert guidance
- Self-starter with proven track record of Customer facing roles and working with executives
- All other requirements necessary for this position