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Telecommute Senior Technical Support Engineer in San Francisco

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 21, 2021
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

A software company is seeking a Telecommute Senior Technical Support Engineer in San Francisco.

Candidates will be responsible for the following:

  • Validating the health status of systems daily
  • Ensuring that all standard maintenance procedures are adhered to
  • Working with the customer to troubleshoot and provide technical assistance for all service issues

Qualifications Include:

  • Bachelor’s degree in Computer Science, IT, or related field or equivalent work experience
  • 5+ years of technical support experience in supporting video management systems
  • Advanced troubleshooting, organizational and analytical skills
  • Proven ability to understand, troubleshoot, and analyze networked environments
  • Intermediate experience with system administration experience with Windows Operating Systems
  • Intermediate experience in storage experience with SAN/NAS deployments

COMPLETE JOB DESCRIPTION

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