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Telecommute Senior Training Customer Support Analyst

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 13, 2020
Job Category: Project Management, Training
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A business services and development company is searching for a person to fill their position for a Telecommute Senior Training Customer Support Analyst.

Must be able to:

  • Represent Training Operations and interface effectively with cross-functional teams
  • Manage employee communications
  • Improve the overall customer and employee support experience

Required Skills:

  • Strong documentation and presentation skills
  • Minimum of 8 years of high-tech/SaaS industry experience
  • Strong cross-functional, technical Program/Project management experience
  • Bachelor's degree
  • Demonstrated experience in leading key projects
  • Prior experience with analytics and understanding of support metrics and KPIs

COMPLETE JOB DESCRIPTION

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